Company: Careers

IT Program Trainer & Content Developer (Cisco)


Seeking a detail-oriented IT Program Trainer & Content Developer (Cisco).  This position will assist in the development of training content for rapidly growing IT service offerings.  The role will also support training delivery, which requires active written and verbal communication to global audiences.  Collectively, the selected candidate will have a “can-do” attitude with the ability to prioritize tasks, work resourcefully, and constructively collaborate with team-members.


Job Duties and Responsibilities

  • Learn tools and processes associated with Cisco asset management.
  • Develop global training curriculums that support the continued efficiency of the Cisco Asset Manager role.
  • Assist in developing, enhancing, and delivering training content and programs.
  • Modify or create job-aid documentation, videos On Demand, and PowerPoint presentations.
  • Create accurate notes and minutes so review meetings support growth and improvement.
  • Catalog and track changes associated with document creation.
  • Ability to accommodate planned meetings and trainings for international audiences.
  • Possible overnight travel (10% - 25%).


  • Bachelor’s Degree in Business or related field.
  • Experience developing effective training content for business professionals preferred.
  • Comfortable in “training the trainer” situations.
  • Experience presenting content to groups.
  • Understanding of Cisco and general IT products a plus.
  • Excellent written and verbal communication skills.
  • Advanced user of Microsoft Word and PowerPoint.