Company: Careers

Quote Specialist (Renewals Support)


In need of a highly-organized team-player for the position of Quote Specialist (Renewals Support). This person is responsible for creating quotes and processing maintenance contract renewals in support of our internal Renewals Sales team.

Job Duties and Responsibilities

  • Generate maintenance renewal price quotes and process orders
  • Respond to time-sensitive requests quickly and accurately
  • Verify the data integrity of all quotes, purchase orders, and invoices
  • Interact with internal, partner, and OEM databases
  • Interpret raw data sets and conduct data analysis/audits
  • Support increased renewal rates for resellers, VARs, and service providers
  • Track and report on renewal activities utilizing internal tools
  • Provide feedback to further improve internal processes
  • Deliver great results for our internal teams and our external clients


  • Quick learner, especially in learning new tools/systems (e.g. client’s Oracle database, RAI internal tools, CRM environments)
  • Aptitude for math as it applies to sales pricing, sales margin, and discounting
  • Excel-savvy, proficient in Outlook
  • Demonstrates careful attention to detail
  • Organized; manages time effectively
  • Strong written and oral communication skills
  • Ability to work independently and in a cross-functional team environment
  • Flexible and adaptable
  • Positive attitude and strong work ethic
  • Bachelor’s Degree or equivalent work experience in a related field