Asset Lifecycle Management and Insights

People. Process. Tools. Insights.

Central Source of IT Asset Management

The networking industry is changing, now a complex network of hardware and software, where small errors and oversights can have large—and often expensive—consequences.

That’s why many of the world’s largest companies have come to rely on RAY • ALLEN to turn complexity into clarity. We leverage our modern portal technology, business insights, process management, and IT asset management expertise to provide a complete end to end Asset Management Lifecycle and Insights service to the networking industry.

Replace confusion with clarity – for everyone, everywhere

ALM/I

We Gather Insight from all over the Globe

RAY • ALLEN’s ALM/I service provides a centralized view of how enterprises structure, scale and spend on IT Assets to enable positive business outcomes for our customer. We leverage intelligent insights, analytics, and automation to manage large data sets in an agile and flexible manner, customized to the needs of our customer’s businesses. Our specialized IT Asset Management experts work closely with our clients by leveraging their industry knowledge to provide best practices and processes.

Learn how ALM/I can help your organization


ALM/I Groundwork

Features

  • RAY • ALLEN Portal Technology
  • Business Insights and Intelligent Analytics Application
  • Dedicated Customer Success Support
  • Custom Process Management
  • Data Auditing
  • Order Tracking
  • RMA Tracking
  • Standard and Custom Reports
  • Support Case Management

Software License Management (SLM*)

  • Multi-OEM Software License Application
  • License Planning and Optimization
  • License Utilization and Compliance Insights
  • Audit Risk Analysis
  • License End of Life Tracking
  • License Order and Location Tracking
  • Smart Account Management
  • * Software License Management is an add-on feature of ALM/I and requires the purchase of the ALM/I Enterprise Solution.

People

  • Customer Succes Management
  • Partner Success Management
  • Process Management
  • ITAM Technology Experts
  • Data Support

Processes

  • Global Assessment - Install Base and Business Process Audit
  • Time to Contract True-Up Management
  • Proactive MACD (Move, Add, Change, Delete) Management
  • Business Entity Reviews
  • Quarterly Business Reviews
  • RMA Management
  • Order Management
  • Contract Management

Tools

  • Process Discovery and Analysis
  • RAY • ALLEN Control System Portal
  • RAY • ALLEN Control System Business Insights
  • Application
  • Community Manager Architecture

For Partners

  • Increased Data Quality and Visibility
  • Increased Staff Producitivty
  • Operational Cost Reductions
  • Drive New Business Opportunities
  • Enable Recurring Revenue Increases
  • Improve Customer Satisfaction
  • Decrease SLA/SLO issues
  • Standardization of Asset Management Processes
  • Access to IT Asset Management Industry Experts

For Customers

  • Full Asset Identification and Management
  • Customized Reporting
  • Asset Lifecycle Tracking
  • Maintenance Price Change Visibility
  • Proactively Mitigate Risk and Network Downtime

Explore How ALM/I Impacts the Networking Industry

Transformation and Strategy

Introduction to Software License Management
August 26, 2019

This post begins a new blog series covering the changing world of Software License Management (SLM) in the Telecommunications and Networking space.

Asset Lifecycle Management

The Taxonomy of Software Licenses
September 16, 2019

What is a Software License? How is it different from an Entitlement? What different types of Software Licenses are there? Welcome to the second installment of our Software License Management series where we will be exploring the basic taxonomy of Software Licensing and what it means to you, the consumer.

IT Cost and Risk Management

The 6 Biggest Mistakes When Choosing a Software Buying Model
October 21, 2019

It used to be that buying models in the networking space were simple. You bought a piece of hardware, and that hardware came with a license to run the software for the life of the product.