2020 has been a chaotic and disruptive year across the world. The COVID-19 pandemic and the resulting changes in daily and occupational life have fundamentally changed the way that many organizations conduct their business.
In the world of IT Asset Management, vendors and practices come in a variety of scopes and disciplines. However, an organization’s unique ITAM needs must align to the products and structure of its IT department.
Your bottom line depends on conveying your value to your customer. From implementation to license usage to renewals, providing value visibility at every step will increase customer retention and ensure continued revenue for years to come. But mismanaged renewals can lead to [...]
As partners shift towards Cisco's software-centric Customer Experience model of recurring revenue, hardware asset management occasionally becomes a secondary concern. Subscription software licensing allows businesses to run smoothly on a day-to-day basis, and as a result, software asset management has become the [...]